Refund Policy

60-Day Money Back Guarantee

Last updated: November 30, 2025

Our Commitment to Your Satisfaction

At Technovita Solution, we stand behind the quality of our e-commerce services with confidence. We offer a comprehensive 60-day money-back guarantee on all our service packages to ensure your complete satisfaction.

This refund policy applies to all our services including account management, onboarding services, catalogue optimization, and specialized marketplace solutions across Amazon (India, USA, UK, Canada, Australia, UAE), Flipkart, Myntra, Ajio, Nykaa, eBay, Meesho, Paytm, and Shopee.

60-Day Guarantee

If you're not completely satisfied with our services, request a full refund within 60 days of service commencement.

Services Covered Under Our Refund Policy

Account Management Services

  • • Amazon seller account management (all regions)
  • • Flipkart account optimization
  • • Myntra seller management
  • • Ajio account services
  • • Nykaa marketplace management
  • • eBay account optimization
  • • Meesho seller services
  • • Paytm marketplace management
  • • Shopee account services

Onboarding Services

  • • Complete seller registration
  • • Document preparation & submission
  • • Platform compliance setup
  • • Account verification assistance
  • • Initial store configuration
  • • Payment gateway setup
  • • Shipping integration
  • • Training and guidance sessions

Catalogue Services

  • • Product listing creation
  • • Content optimization
  • • Image enhancement & editing
  • • SEO keyword optimization
  • • Bulk product uploads
  • • Inventory management setup
  • • Category mapping
  • • Pricing strategy implementation

Specialized Services

  • • PPC campaign management
  • • Brand store development
  • • Performance analytics setup
  • • Sales boost strategies
  • • Suspension appeal services
  • • Compliance consultation
  • • Growth strategy planning
  • • Custom marketplace solutions

How to Request a Refund

1

Submit Refund Request

Send a detailed refund request to info@technovitasolution.com including:

  • Service agreement/invoice number
  • Reason for refund request
  • Specific concerns or issues encountered
  • Any relevant documentation or evidence
2

Initial Review (24-48 Hours)

Our customer service team will acknowledge your request and begin the initial review process. We'll contact you if additional information is needed.

3

Resolution Attempt (3-5 Business Days)

Before processing a refund, we'll attempt to resolve your concerns through service improvements, additional support, or alternative solutions.

4

Final Decision (5-7 Business Days)

If resolution isn't possible, we'll make a final decision on your refund request and communicate the outcome with detailed reasoning.

5

Refund Processing (7-14 Business Days)

Approved refunds will be processed back to your original payment method. Bank transfers may take additional time depending on your financial institution.

Refund Processing Timeline

Request Acknowledgment24-48 Hours
Initial Review & Resolution Attempt3-5 Business Days
Final Decision Communication5-7 Business Days
Refund Processing (if approved)7-14 Business Days

Note: Processing times may vary during peak periods or holidays. We'll keep you informed of any delays and provide regular updates on your refund status.

Changes to This Refund Policy

We may update this refund policy from time to time to reflect changes in our services, legal requirements, or business practices. Any changes will be communicated through:

  • Email notifications to all active clients
  • Prominent notices on our website
  • Updates in service agreements for new clients
  • Direct communication for significant changes

Changes to this policy will not affect refund requests submitted before the change date. Your continued use of our services after policy changes constitutes acceptance of the updated terms.

Contact Us for Refund Requests

We're committed to making the refund process as smooth as possible. For any refund-related inquiries or to submit a refund request, please contact us:

Customer Support

Email: info@technovitasolution.com

Phone: +91 7042163504

Support Hours: Monday-Friday, 9 AM - 6 PM IST

Quick Response Guarantee

We guarantee a response to all refund inquiries within 24 hours during business days. Our dedicated refund team is trained to handle your requests with empathy, professionalism, and efficiency.